Having a negative reputation or bad feedback on your holiday home is a big disaster. Just a single negative review can certainly leave a mark on your business. Specially on this age where sharing photos is just a click away, thanks to social media sites such as Facebook, Twitter, Flickr , Instagram and many more.
So what can you do to make your holiday home as memorable and negative review free?! Below are some ideas and suggestions that will surely make your visitors come return.
Mattresses
If possible buy the best mattresses you can get. Though it might be expensive the comfort it will bring to whoever that will use is priceless. After all they have come to your holiday home to have a relaxing vacation so what better way to relax is to lay back on a soft and comfortable mattress.
Towels
Some people are very much concern with regards to their personal stuff and this includes towel. Give your guests towels that are big enough to cover their bodies and fluffy enough to make it comfortable as they wrap or use it on their body. Many people are annoyed when towels are stiff that they sometime leave a mark or make their body itch. So make sure that the towel you are presenting are fluffy and big.
Kitchen Amenities
Most people don’t know what appliances they can use on the kitchen. There are people who loves to cook food rather than ordering on a fine restaurant. So make sure that you have listed all of your amenities and send it to your guests well ahead of time. That way they will not to bring in terms of kitchen utensils.
Kids Gifts
Expect that there will be kids whenever someone rents your property. Kids are easily bored if they don’t have anything to do. So provide some board games, puzzles, coloring books and other kid friendly stuff that will make them busy.
Essentials
Should be the first on your list. Make sure that the home has enough soap, liquid hand soap, laundry detergents, tissue, cleaning materials, garbage bags, extra light bulbs, extra containers and other basic necessities.
Maps and Guides
Always assume that your guest is not familiar with the place. Guests often wants to wander around more especially if your holiday home is located near mountains or green areas. They could easily find their way back with the maps and guides that you’d provide them. They can also easily access certain landmarks and places worth visiting.
Emergency Kits and Numbers
One of the most important thing that you could give your guest is the assurance that the home has a capacity to make everyone safe. Post emergency numbers they can call in case of emergency. Also provide a first aid kit with ample amount of medicines for diarrhea, headache, dyspepsia, dizziness, colds and other common illnesses. Also don’t forget to provide extra flashlights, candles and matches in case of power failure.
And most important of all is to connect with your guests. Approach them personally and asks them what they need and how can you make their stay on your holiday home more fulfilling.
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